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Sports Prediction Market Novig Pays Voided Bets After Social Media Backlash
The sports forecast market made the mistake while attempting to fix a bug.
- One user claimed to have had their balance negatively adapted to the tune of $130,000.
- Novig said it is dedicated to openness and responsibility.
Novig, a still-young company that also utilizes the sweepstakes-style "double currency" model, revealed the decision after catching flak on social media.
We got this incorrect. In a rush to repair the SGP bug before NFL Sunday, we were too aggressive in cancelling trades that currently won. We have decided to honor all these trades and pay them in full.
Building the most relied on forecast market indicates listening to clients and owning ... https://t.co/aXRWqPt41v
One user said he 'd placed NHL same-game parlays that were "matched" and paid on Friday, with the winnings then utilized to put more trades.
But on Sunday, the user said their balance was negatively adapted to the tune of a $130,000 reduction, and told that the trades were accepted in error after already being graded as wins.
"We got this incorrect," Novig's X account said. "In a rush to repair the SGP bug before NFL Sunday, we were too aggressive in cancelling trades that currently won. We have actually chosen to honor all these trades and pay them completely."
Choppy waters
While the affected traders appear to have actually been made entire, the situation developed at a delicate time for both sweepstakes casinos and forecast markets in the U.S.
Lawmakers and regulators have actually taken goal at the legality of both models of online gambling with legislation, cease-and-desist letters, and legal filings.
Yes, it appears @Novig has chosen to do the right thing and reverse the adjustment on my account. I just left the phone with @j__fort and he humbly asked forgiveness for withdrawing my payouts.