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Ladbrokes Coral Fined After Customer Lost ₤ 98,000. 31 July 2019 ShareSave The owner of Ladbrokes Coral has been fined ₤ 5.9 m for not securing susceptible consumers and for failings in its anti-money laundering measures. The Gambling Commission states that over a three-year period, Ladbrokes and Coral stopped working to put effective safeguards in location to "avoid customers suffering gambling harm". One client lost ₤ 98,000 and had actually asked the business to stop sending promos. But the firm failed to perform "social obligation interactions". The Gambling Commission stated the problems occurred between November 2014 and October 2017, after which GVC Holdings bought Ladbrokes Coral in March 2018. GVC Holdings will pay ₤ 4.8 m and divest ₤ 1.1 m "gained from customers as a result of its failings". Gambling: Why is it so addicting? Our child took his own life after gambling addiction Gambling companies promise ₤ 60m to assist addicts after criticism In one circumstances, a Ladbrokes client had actually 460 attempted deposits into their gambling account decreased. However, they were still able to lose ₤ 98,000 over two and a half years. The commission also highlighted a Coral customer who invested ₤ 1.5 m over almost three years, during which time they logged onto their account an average 10 times a day for one month and lost ₤ 64,000 in one 4 week period. It said Coral "did not ask the client to proof their source of funds and might not supply proof of any social responsibility interactions being carried out". 'Regrets' Richard Watson, executive director of the Gambling Commission, said: "These were systemic failings at a big operator which resulted in customers being damaged and taken cash streaming though business and this is unacceptable.